Terms of Use – Bill Owl

By using Bill Owl, you agree to the following Terms of Use.

1. The Bill Owl Service

Bill Owl provides an independent bill comparison and audit tool designed to help users understand how their current utility plans compare to other available options.

Results are generated using pricing and plan information available at the time of your search. Utility pricing and availability can change frequently, and results should be treated as estimates only.

You should always confirm final pricing, eligibility, and contract terms directly with the provider before switching.

2. Independence & Commissions Disclosure

In line with ACCC guidance for comparator websites:

  • Independence: Bill Owl's ranking logic is designed to prioritise value, price, and plan characteristics for the user. Commission size is not considered when determining verdicts or rankings.
  • Remuneration: Bill Owl may receive a referral fee from some providers if you choose to switch via a link on our site. This does not increase the price you pay.
  • Market Coverage: While we aim to compare a broad range of providers, Bill Owl does not compare every plan or provider available in the Australian market.

3. No Advice Disclaimer

Bill Owl is an information service only.
We do not provide financial, legal, or professional advice.

Any decision to switch providers is made by you, and you should assess whether a plan is suitable for your individual circumstances.

4. Limitation of Liability

To the extent permitted by law:

  • Bill Owl makes no guarantees regarding the accuracy, completeness, or availability of comparison results.
  • We are not responsible for the performance, pricing, availability, or quality of service provided by third-party providers.
  • Bill Owl is not liable for any loss or damage (including indirect or consequential loss) arising from reliance on information provided through the service.

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

5. Changes to the Service

We may update, modify, or discontinue parts of the Bill Owl service at any time without notice.

6. Governing Law

These Terms are governed by the laws of Australia.
Any disputes arising from use of the service are subject to the jurisdiction of Australian courts.

7. Contact

For questions about these Terms, contact us at:
Email: support@billowl.com