Privacy Policy

1. Information We Collect

To provide a Bill Audit and Owl Verdict, we may collect:

• Usage Data: Your internet service provider, monthly plan price, and selected speed tier.
• Contact Data: Your email address, but only if you choose to save your results or subscribe to updates.
• Technical Data: Limited technical information such as IP address and essential cookies, used solely to operate, secure, and improve the performance of our website.

We do not require your address, identity documents, or payment details to generate a verdict.

2. How We Use Your Information

We use collected information strictly to:

• Generate your Owl Verdict and comparison results.
• Present relevant plan options based on your inputs.
• Analyse anonymised and aggregated usage trends to improve accuracy and reliability.

We do not sell your personal information to third parties for marketing or advertising purposes.

Any recommendations shown are based on our comparison methodology, not on who pays us the most.

3. Disclosure to Third Parties

We only share information with third parties (such as internet or energy providers) if you voluntarily choose to click a switching or referral link.

Once you leave Bill Owl, any information you provide to a third party is governed by that provider's own privacy policy.

4. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Access, Correction, and Complaints

You may request access to, or correction of, any personal information we hold about you by contacting us.

If you believe we have not handled your information in accordance with the Privacy Act, you may lodge a complaint with us. We will respond within a reasonable timeframe.

6. Contact Us

For privacy-related questions or requests, please contact:

Email: privacy@billowl.com