Disclaimer
Important information about using Bill Owl
General Disclaimer
Bill Owl provides information only. We are not financial advisors, internet service providers, or telecommunications experts. Nothing on this site constitutes professional advice, and you should not rely on our comparisons as the sole basis for making decisions about your internet service.
Price Comparison Limitations
Our price comparisons are based on publicly available information and are subject to limitations:
- Data may be outdated: Plans, prices, and availability change frequently. We update regularly but cannot guarantee real-time accuracy.
- Geographic limitations: Not all plans are available in all areas. Availability depends on your address and local infrastructure.
- Hidden costs: Our comparisons focus on monthly base prices. Setup fees, modem costs, contract break fees, and promotional pricing may not be reflected.
- Service quality: We compare price, not quality. A cheaper plan may have worse customer service, reliability, or technical support.
- Bundled services: Some users have internet bundled with phone, TV, or mobile plans, which may affect true costs.
Methodology Transparency
We use a percentile-based comparison system. This means we rank your price against similar plans and tell you where you stand. Read our full Methodology for details.
Conservative approach: We deliberately err on the side of caution. If the data is ambiguous, we won't tell you you're overpaying. This means some people who could save money might not receive that verdict.
No Provider Relationships
Bill Owl is an independent service. We are not affiliated with, sponsored by, or receiving compensation from any internet service provider. We don't receive referral fees, commissions, or payments for directing users to specific providers.
Your Responsibility
Before making any decisions based on our information:
- Verify current prices and availability with providers directly
- Check if plans are available at your specific address
- Consider all costs including setup, equipment, and early termination fees
- Review contract terms and minimum terms before switching
- Assess your personal needs (speed requirements, data caps, customer service preferences)
- Consider non-price factors like reliability and customer reviews
Limitation of Liability
To the fullest extent permitted by law, Bill Owl and its operators are not liable for:
- Decisions you make based on information from this service
- Errors, inaccuracies, or omissions in plan data
- Service interruptions or unavailability
- Any losses, financial or otherwise, resulting from use of Bill Owl
- Issues arising from switching providers, including service disruptions or unexpected costs
Australian Consumer Law
Nothing in this disclaimer is intended to exclude, restrict, or modify rights you may have under the Australian Consumer Law or other applicable laws that cannot be excluded.
Updates to This Disclaimer
We may update this disclaimer from time to time. Check back periodically for changes. Continued use of Bill Owl means you accept the current disclaimer.
Questions?
If you have questions about this disclaimer or how we operate, please contact us.